Privacy Policy

Last updated: 6 October 2026.

Identity and Role of the Data Controller

celebmixel acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website, which provides professional resources on studio production in motion, including equipment setup, camera operation, lighting, sound, and workflows for television news and live shows. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. For any queries regarding data protection, contact us at [email protected] or 01494 671234.

Scope of This Notice

This policy applies to all visitors to our website who are based in the United Kingdom. It covers personal data we collect when you browse our site, submit enquiries via the contact form, or interact with our commercial services. It does not apply to any offline activities or third-party websites we may reference without direct control.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form, including your name, email address, and any message content you provide. We may also collect technical data such as IP address, browser type, and device information automatically through server logs. No data is obtained from third-party sources unless you explicitly authorise it during interactions. We do not collect sensitive personal data unless necessary for a specific service request.

Purposes of Processing and Legal Bases

We process your data for several distinct purposes. First, to respond to enquiries submitted via the contact form, the legal basis is legitimate interest in providing customer support. Second, to operate and improve the website functionality, again under legitimate interest. Third, to comply with legal obligations such as record-keeping under UK tax and company law, with the basis being legal obligation. Fourth, for analytics to understand user engagement with our studio production resources, based on consent where cookies are involved or legitimate interest otherwise. Each purpose is evaluated separately to ensure the processing remains necessary and proportionate.

Whether Providing Data Is Required

Providing personal data through the contact form is voluntary. However, if you choose not to supply certain details such as an email address, we may be unable to respond to your enquiry. Technical data collected automatically is necessary for the site to function correctly, and refusing it would typically require disabling essential browser features.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather aggregate usage statistics. Details about the specific cookies employed, their purposes, and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

Processors, Recipients and Disclosures

We engage trusted service providers to assist with website hosting, email delivery, and analytics. These processors act under our instructions and are bound by data processing agreements. We may disclose data to law enforcement or regulatory bodies where required by law, or in connection with legal proceedings. No sale of personal data occurs.

International Transfers

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK government or adequacy decisions where applicable, to protect your data to a standard equivalent to UK GDPR.

Retention Periods

Enquiry data submitted via the contact form is retained for up to two years after the last correspondence to allow for follow-up and record-keeping. Technical logs are kept for a maximum of twelve months. Data required for legal compliance, such as financial records, is retained for the periods mandated by UK law, typically six years. We apply these criteria consistently and review retention schedules annually.

Security and Data Minimisation

We implement appropriate technical and organisational measures, including encryption in transit, access controls, and regular security reviews, to protect personal data against unauthorised access or loss. We collect only the minimum data necessary for each stated purpose and encourage users to avoid providing extraneous information in form submissions.

Data Subject Rights

Under UK GDPR and the Data Protection Act 2018, you have rights to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights, please contact us using the details provided above. We will respond within one month, extendable by two further months for complex requests.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent, you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing at any time; if we were to send such communications, an unsubscribe option would be included. We do not currently engage in profiling or automated decision-making that produces legal effects.

Right to Complain

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, at their official address or via their website. We encourage you to contact us first to resolve any concerns informally.

Children and Age Restrictions

Our website and services are directed at professionals and adults engaged in studio production work. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that significantly affects individuals. Any analytics performed are aggregate and do not single out users for decisions.

Policy Changes

We may update this policy to reflect changes in law, technology, or our practices. The effective date will be updated accordingly. Continued use of the site after changes constitutes acceptance of the revised policy. For questions, reach us at [email protected] or 01494 671234.